Delivery and Returns
Certainly! Here’s your updated Delivery, Returns & Refunds Policy with a friendly and professional tone, now including a clear reassurance about damaged-in-transit replacements:
Delivery, Returns & Refunds Policy
At InVogue Mirrors, we’re committed to delivering premium service alongside our premium mirrors. From fast, reliable delivery to easy returns, we’re here to make your experience smooth and worry-free.
Delivery Information
We offer free shipping Australia-wide on all orders.
Your mirror will be shipped with trusted carriers such as Australia Post or StarTrack, depending on the item size and your location. Once dispatched, you’ll receive tracking details so you can follow your delivery in real time.
Damaged in Transit?
If your mirror arrives damaged, please contact us immediately at info@invoguemirrors.com.au with photos of the damage and your order number.
We’ll arrange for a replacement to be sent out right away — at no cost to you.
Returns & Refunds
If something’s not quite right, we’ve made returns simple and transparent.
Return Window
You can return any unused and undamaged item in its original packaging within 14 days of receiving it.
How to Start a Return
Email our team at info@invoguemirrors.com.au with your order number and reason for return. We’ll walk you through the process step by step.
Change of Mind Returns
If you’ve changed your mind:
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You’ll be responsible for both original and return shipping costs
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A 10% restocking fee applies
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Merchant processing fees are non-refundable
Refunds are processed to your original payment method once the returned item is received and inspected.
Let me know if you'd like to add estimated delivery timeframes, exchange options, or create a downloadable version for customers.